Queue the music update#
Queue the music license#

Select the Add button next to the resource account with an assigned phone number.On the Add accounts pane, search for the resource account(s) you want to allow agents to use for outbound caller ID purposes.Under Assign calling ID, select the Add button.An online voice routing policy (phone number assignment is optional when using Direct Routing).An Operator Connect phone number assigned.

Queue the music license#

A Calling Plan license and a phone number assigned.

The resource account used for calling ID purposes must have a Microsoft Teams Phone Resource Account license and one of the following assigned: Within the Calls App, agents can use their Call Queue (CQ) / Auto Attendant (AA) number or their own personal Direct InWard Dial (DID). Agents can select which outbound caller ID number to use with each outbound call they make. You can assign outbound caller ID numbers for the agents by specifying one or more resource accounts with a phone number. Assign a calling ID (optional)Īvailable for Teams channel/collaborative calling desktop users and Teams mobile client users with standard call queues.

On the Resource accounts pane, select the Add button.Īgents will see the resource account name when they receive an incoming call.įor more information, see Manage Teams resource accounts.

At the bottom of the pane, select the Save button.

Select the Resource account type dropdown and select Call queue.

Type in a descriptive Username for the resource account.

Type in a descriptive Display name, which will be visible to agents.

Select the + Add a resource account button at the bottom of the results.

On the Add accounts pane, search for any set of letters to pull up the results dropdown.

If you need to create a resource account:

At the bottom of the pane, select the Add button.

Select the Add button next to the resource account you want to assign to this call queue.

On the Add accounts pane, search for the resource account to add.

Under Resource accounts, click the Add button to add a resource account for this call queue.

Type a name for the call queue in the box at the top. To set up a call queue, in the Teams admin center, expand Voice, select Call queues, and then select Add. Follow these steps to set up your call queue For instructions to create call queues using PowerShell, see Creating call queues with PowerShell cmdlets. The steps outlined in the article create call queues using the Teams admin center. The steps to set up a call queue includes: Skip voicemail system message controls are now exposed when routing to shared voicemail, which also applies to Add a greeting message prompts.Add a greeting message (Text to Speech (TTS)) is now supported for the call queue main greeting.What's new for call queues in the past 6 months Handling options for queue overflow and timeout.īefore you follow the procedures in this article, be sure you have read Plan for Teams auto attendants and call queues and followed the getting started steps.Call routing - in First In, First Out (FIFO) order - to agents.Music while people are waiting on hold in a queue.Calls are distributed one at a time to the people in the queue, who are known as agents. And you have to imagine both groups want to listen their collections on the go.Call queues route callers to people in your organization who can help with a particular issue or question. While a lot of those people had probably bought music through Bandcamp before, at least some of them were new to the platform.

At the start of the year, the company said approximately 800,000 people had spent more than $70 million buying music and merchandise through the 17 Bandcamp Fridays the company held throughout 20. Thanks to its support of musicians through the pandemic, Bandcamp has enjoyed an upswell in popularity and goodwill. We’ll be honest, it’s surprising Bandcamp’s app didn’t include a queuing feature before today, but then it probably wasn’t used for streaming music by as many people as you might think. You can also reorder what’s next at any point by dragging a song to another position in the queue.

To queue a single song, meanwhile, press the three dots icon located next to the individual track you want to listen to. You can queue the entire album by pressing the relevant button under the playback controls. To queue a song or album, navigate to your music library by tapping the heart icon located at the bottom of the interface, and then tap the album you want to play.

Queue the music update#

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